We always aim to make the absolute best product possible, and we want you to be 100% satisfied with your purchase and shopping experience. For that reason, we guarantee everything we make. In the event that you are not satisfied with a product when you receive it, or the product does not perform as expected, we accept returns for exchanges, or refunds. Damage due to wear and tear can be repaired or replaced for a fee. Please email we@westsidelove.us with details on what isn't working for you, and we'll help fix it.
We reserve the right to refuse returns if the items have signs of misuse, damage, or an individual is abusing this policy. All refunds are contingent upon inspection of the product(s) once we receive it. Product(s) returned without contacting us will not be refunded. For more information visit our Services Page.
Although we try to process orders within a day, processing can occasionally take up to 3 business days. Once processed, you'll receive shipping confirmation and a tracking number. Upon placing your order, please allow 5-7 business days for delivery. Most orders arrive much quicker.
We ship all over the world. If we're not setup to ship to your country, let us know at we@westsidelove.us and we'll figure it out! We are proudly located in San Diego, California. 🤙🐻🇺🇸
